Which of the following is NOT one of the seven principles of quality management?

Which of the following is NOT one of the seven principles of quality management?

• A. Customer Focus
• B. Leadership
• C. Engagement of People
• D. Risk Management

Answer: (D)

The main idea here is knowing which concepts are named as the seven quality management principles in ISO 9001:2015. Those seven principles are: customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision making, and relationship management. Risk management, while essential for handling uncertainties and guiding how decisions are made, is not listed as one of the seven principles. It’s a vital discipline that supports the QMS and can be reflected within how you apply the other principles (for example, through better decision making or process improvement), but it isn’t a separate principle on the official list. That’s why the option describing risk management isn’t one of the seven.

The main idea here is knowing which concepts are named as the seven quality management principles in ISO 9001:2015. Those seven principles are: customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision making, and relationship management. Risk management, while essential for handling uncertainties and guiding how decisions are made, is not listed as one of the seven principles. It’s a vital discipline that supports the QMS and can be reflected within how you apply the other principles (for example, through better decision making or process improvement), but it isn’t a separate principle on the official list. That’s why the option describing risk management isn’t one of the seven.