ISO 9000 is best described as which of the following?

ISO 9000 is best described as which of the following?

• A. A set of international standards which focus on quality management
• B. A single product testing protocol
• C. A financial auditing method
• D. An environmental management standard

Answer: (A)

ISO 9000 refers to a family of international standards that guide how to establish and continually improve a quality management system. It provides the language, structure, and principles for ensuring products and services meet customer requirements consistently. This makes it the best description as a set of international standards which focus on quality management. It isn’t a single product testing protocol, a financial auditing method, or an environmental management standard (that would be ISO 14000). The most widely used standard for actual certification is ISO 9001, which specifies the requirements for a QMS.

ISO 9000 refers to a family of international standards that guide how to establish and continually improve a quality management system. It provides the language, structure, and principles for ensuring products and services meet customer requirements consistently. This makes it the best description as a set of international standards which focus on quality management. It isn’t a single product testing protocol, a financial auditing method, or an environmental management standard (that would be ISO 14000). The most widely used standard for actual certification is ISO 9001, which specifies the requirements for a QMS.